Hawaij

Cash and voucher assistance, operated by your own teams

Assistance that reaches the right household. And the record that proves it.

Registration, card issuance, distribution and reconciliation in one system — deployed for your organization, operated by your staff, on the devices they already carry. Full function without connectivity.

  • Offline capable
  • Arabic and English
  • Browser based
Tarout Organization
TRT-P01-000123Amel OsmanCash · Omdurman
powered byHawaij
Tarout Organization
TRT-P01-000124Sittana BakheitCash · Omdurman
powered byHawaij
Tarout Organization
TRT-P01-000125Mohamed El TayebCash · Omdurman
powered byHawaij
Tarout Organization
TRT-P01-000126Nafisa AdamCash · Omdurman
powered byHawaij
Tarout Organization
TRT-P01-000123Amel OsmanCash · Omdurman
powered byHawaij
Collected

Most platforms assume infrastructure you do not have

This is the prerequisite list you are handed before a single household is registered.

Typical platform

Required before the first household

Hawaij

  • A survey tool to licence, integrate and keep in synchronization

    Form builder included

  • Connectivity at the distribution point, or the queue halts

    Cards verify on the device, offline

  • Contracts and API integrations with financial service providers

    The payment file your hawala agent already accepts

  • Infrastructure operated elsewhere, on terms you did not set

    Operated by your own team

  • Staff able to work in an English-first interface

    Arabic and English, right to left

None of it required

Across the assistance cycle

From the first registration to a reconciled payment file, under one reference number.

  1. 01Registered

    Registration and identity

    Field teams register households on their own devices, against forms your administrators define. Each household is issued a single reference number that carries through every later stage.

  2. 02Card issued

    Cards and offline verification

    Each household holds a printed card carrying a signed QR code. Verification runs on the device itself, with no connectivity required at the distribution point.

  3. 03Scanned

    Distribution rounds

    Rounds are composed, approved and executed under segregation of duties. Every collection is recorded with its method, its operator and its time.

  4. 04ReconciledDiscrepancy

    Reconciliation and reporting

    Payment files returned by the bank or hawala agent are matched on the reference number. Nothing is written to the register until the batch is committed.

One reference number, from registration to reconciliation

TRTOrganizationP01Project000123Serial

Staff, banks and hawala agents each transliterate a name differently, so Hawaij never matches on names. Every household is issued one reference number — printed on the card, signed inside the QR code, and the only key the payment file reconciles against.

Data protection as a control, not a policy statement

Holding this data must not add to the risk the people in the register already carry.

The card carries a reference, not a record

A reference number and a signature — no name, no telephone number, no address. A card recovered by a third party discloses nothing about the person who held it.

Access is scoped to the project

Permissions are granted per project and per role, so a transfer leaves no residual access behind. Every read and every write is attributable.

Inside the QR code

ref
TRT-P01-000123
sig
9f4c…a17e

Never on the card

  • name
  • phone
  • national_id
  • address
  • photo

Built for the last mile

Operates without connectivity

Records are written to the device first and synchronize when a connection returns. An interrupted request loses nothing.

No installation

The system runs in the browser. No application store, no hardware to procure, no rollout to manage.

Paper where paper still works

Cards print eight to an A4 sheet. Where a camera cannot read a code, the reference is entered by hand and recorded as a manual verification.

Implementation

Three stages from the first conversation to a live distribution. Your team ends up operating the system.

First conversation to first live round

Five days to a week

No integration work, minimal training. A field worker registers a household on their first morning.

  1. About an hour

    Scoping

    What you distribute, the caseload you reach, how payment is made today. If Hawaij is not a fit, we say so.

  2. Three to five days

    Configuration and training

    We configure your registration form, the payment file your bank or hawala agent accepts, and train your team on a live round.

  3. Ongoing

    Operate, then scale

    Begin with one project, then add branches and rounds on the same workflow. Nothing changes between the first round and the fiftieth.

Support while a distribution is live

A queue is waiting and a card will not scan. Support is a named person who already knows your programme.

A named point of contact

The same person handles your questions, the agreement, and anything that fails. You never restate your situation.

Email

Reaches the engineers who build the system, not a first line that forwards it on.

contact@hawaij-sd.com

WhatsApp

For urgent requests while a distribution is live, including outside working hours.

Sunday to Thursday, 08:00–17:00 Arabia Standard Time, and reachable outside those hours while a distribution is running.